Robyn Burk is the Director of the Enterprise Services Center (ESC), a Federal Shared Service Provider internal to the Department of Transportation and the Federal Aviation Administration. ESC provides information technology and financial management services to the Department and other federal agencies. As a Shared Service Provider, ESC’s mission is to support partner missions by reducing the cost of administrative services through systems consolidation, standardization, and innovation. ESC is leveraging SAFe to enhance quality and responsiveness for federal partners. With approximately 1,200 employees, the ESC earns annual revenues of more than $180 million and supports over 43 federal agencies.